VoIP Solutions for Melbourne Businesses

Connectors

• Salesforce
• Amazon
• GSuite
• Marketo
• Stripe
• Facebook
• Oracle
• Zendesk
• OneDrive
• and More!

Packaged Applications

Digital Fax

• Users are assigned personal fax numbers with personal inboxes
• Incoming faxes are stored in the cloud as .pdf files
• Faxes can be sent and received anywhere with an Internet connection

Mobile Fax

• Easy-to-use interface
• Application sends and receives faxes from a Digital Fax account or a fax machine
• Available on both iOS and Android devices

Analog Fax

• Analog Telephone Adapter (ATA) connects you to our specialized fax server in our data center
• Star2Star routes your fax traffic, enabling your business to send and receive faxes to and from any fax machine, anywhere
• Email notifications arrive in the event of a device, power, or Internet failure

Business Voice

• Pure cloud architecture--no on-site hardware required!
• Peerless call quality, communications flexibility, and end-to-end system support
• Intuitive management controls
• Multi-location flexibility
• Runs on our private, proprietary network backbone for ultra-reliable and secure communications
• Compatible with powerful add-ons including our SD-WAN, 4G LTE Failover, and contact center solutions
• Complete suite of communications features
• Simplified and streamlined billing

Business Voice+

• Unified voice, conference, video, chat, mobile, fax, presence management, and more in one, easy-to-use platform
• Voice traffic optimization and SD-WAN controls for unrivaled call quality and adaptation to network changes
• Built-in Quality of Service (QoS), edge traffic shaping, and disaster recovery
• End-to-end customization options with our integration platform, Integration Studio

• Online Meeting Accessibility Via Any Device: Computer, Laptop, Tablet and Phone
• Supports Web, Full HD Video and Dial-in Users
• Seamless, Browser-based Videoconferencing Access
• Personal Meeting Room IDs For All Registered Users
• Share Any Content: Video Clips, Audio, Documents, Presentations and More
• Simultaneous Screen Sharing During Video Meetings
• Robust Scheduling
• Virtual Lobby and Host Management Of Attendee List
• Audio, Screen, Microphone, Touch To Talk, Camera Toggling and More Controls
• Instant Videoconferencing Meetings From Anywhere With Anyone
• Secure Voice, Video and Screen Sharing From Any Device
• Seamless Integration With Team Hub

Features and Benefits

Cloud, Voice, and Data Optimization

Customized Network Usage

Quality-of-Service (QoS) On Any Network

Uninterrupted Service

Direct Peering With 150+ Cloud Apps

Plug and Play Installation

Your business is wherever you go; it’s at the office, on your laptop at home, and even on your mobile phone. The ability to communicate on the go and access your critical documents securely is more important than ever. In order to keep up, you need a workspace solution that goes wherever you do.

Our Desktop-as-a-Service solution provides cloud-optimized virtual apps and desktops, storage, and anywhere, anytime access to your desktop with the device of your choice.

Your Applications, When And Where You Need Them

Unifying your communications goes hand-in-hand with optimizing your operations and end-user tools. Desktop-as-a-Service is a virtual desktop solution that integrates your office workspace with your communications and collaboration platform, allowing you to stay connected to every tool you need to be productive from anywhere.

The Industry's Only Citrix Ready UCaaS Partner

Our unique partnership with Citrix allows us to package our award-winning Business Voice system, including multiple UCaaS applications such as Video Meetings and Text Messaging, with the Citrix Virtual Apps and Desktop solution to create a one-of-a-kind user experience. This solution allows businesses to easily deploy a virtual desktop with all the productivity applications they need including our industry-leading UCaaS solution, Business Voice, in a high quality, consistent, and secure manner that ensures an unparalleled user experience.

Multi-device Access

With the ability to login to your virtual workspace from any device, you will never have to transport your office equipment or worry about not having access to critical files. Desktop-as-a-Service offers a seamless user experience across your phone, tablet, computer, and more!

Built-in Security

Security is our number one priority for all of our cloud solutions, especially where your private data is concerned. Desktop-as-a-Service leverages cloud storage, multi-factor authentication, encryption, and context-based access controls to keep your desktop and data safe no matter where your access point is. Our security features also reduce the risk of intrusion and security breaches with centrally secured apps and desktops to eliminate VPN holes.

Adaptive Desktop

The Desktop-as-a-Service workspace adapts to your environment and acts as an extension of your network. When you’re logged in, the connection is constantly monitored for uptime and security.

Vertical-specific Customization

Every business is unique and requires its own set of workflow tools. With Desktop-as-a-Service, you can customize the applications that come with your workspace to fit your operations needs. We can create application packages for any vertical including healthcare, finance, government, manufacturing, and more.

Multiple User Account Types

We provide applications, pooling, and multi-user access models to suit your budget and company structure.

Application Agnostic

Desktop-as-a-Service is built to work with apps from any vendor including Windows, Linux, SAP, Apple/iOS, and more.

Microsoft Exchange Online - Add-On Purchase

If you want to maximize your Desktop-as-a-Service portfolio, add Exchange Online by Microsoft for powerful, enterprise email, and calendaring. Exchange Online adapts to the way you work with intelligent inbox and calendar features.

Desktop Softphone for Desktop Integration

You can integrate Desktop-as-a-Service with Desktop Softphone to maximize your efficiency and transform your workspace into a fully-featured phone. Manage your calls as you would with your physical deskphone through Desktop-as-a-Service while staying connected to the rest of your apps.

Star2Star Application Framework Integration

Star2Star’s Application Framework houses your end-to-end tools for seamless communications. Integrate Desktop-as-a-Service with the application framework to leverage your Star2Star system as part of your workspace and seamlessly access the Activity, CRM Contact Sync, Digital Fax, and Receptionist Console applications.